Friday, June 6, 2014

When Disaster Strikes, Re-building Your Server Is No Walk In The Park!


Re-building Your Server Is No Walk In The Park        
 
With the recent flurry of destructive Ransomware attacks on networks, I’ve been reflecting on the amount of time it takes to recover from one of these events.  We’ve seen organizations large and small attacked and all too often they were almost totally un-prepared for the devastation that this kind of malware can wreak on their servers.

Ask yourself, how prepared is your business for a catastrophic failure of your network server?  How fast could you get your server back up and running and how much of your existing “stuff” can you recover?  Notice I said “stuff” and not just data?  That’s because there’s a lot more involved than just your data in a total failure.  To get back to normal, you may also need your programs
re-installed, your network operating system may need to be re-loaded and don’t forget all of your network, security and user settings!

Two of the key questions you need to be able to answer after a network disaster are:
1.       How complete was the destruction?
2.       How fast do I have to recover before I start losing business?

If you got hit by ransomware that just destroyed only your data, you may have to just remove the malware to fix the problem and restore your data files from a backup.  (You do have a COMPLETE data backup copy off-site don’t you?  Are you sure?  When was the last time you verified that your backups worked and you tested your restoration capability?)
If you have a good and complete backup, you’re getting off pretty easy.  Sure it’s messy and takes a little time to restore your data but it’s nowhere near as complicated as the possible catastrophic server or hard drive failure that could mean you have to rebuild everything from scratch.
With a total server re-build, you add a whole bunch of extra steps to the recovery process:
1.       Find all of your old Operating System and Program CD’s (no small task!)
2.       Re-install your server operating system
3.       Apply all of the cumulative updates and patches that have accrued since your original O/S CD was published (this could run into the hundreds if you’re running an older O/S like Server 2008 or Heaven forbid Windows Server 2003!)
4.       Re-create all of your network rules, Active Directory settings, Group Policies and Users (you’ve got that all documented right?)
5.       Install all of your application programs and apply all of the support updates for that software (You dutifully paid for all of those annual support updates and tax tables for the Quickbooks that you bought back in 2008 didn't you?  Those all went out the window when your server failed so be prepared to spend a lot of time on the phone with Intuit tech support talking you way into getting all of those updates re-installed on the server all over again for all of your application software too!)

6.       NOW you’re finally ready to re-install your backed up data files!

Sounds like a lot of extra steps?  Yup, it can be and you have to be prepared for that eventuality.

Is there a quicker recovery alternative?  There is!  If your company can’t afford to be off-line for a couple of days while your server is re-built and everything is reconfigured, consider a full server mirroring product or service.  It’s called “bare metal backup” and it creates an absolute copy of everything on your server.  Data?  Of course!,  Programs?  Yup!  Operating System?  That Too!  Recovery time can be measure in minutes or hours instead of days with Bare Metal Server Mirroring.  Some products will even adjust the setting of the operating system to accommodate hardware changes if you have to move your server image, in the event of a full server replacement, to dissimilar equipment.
 
The key to rapid and complete recovery from a data or server disaster is preparation.

For more information about Bare Metal Backups,  
 

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